Return Policy

Return Policy for Modern Life

                                                  At Modern Life, we want you to be completely satisfied with your purchase. If you are not fully happy with your order, please read our return policy below for details on how to return an item.

1. Return Eligibility

You can return most items within [insert time frame, e.g., 7 days] of the delivery date for a full refund or exchange, provided the following conditions are met:

  • The item must be unused, unwashed, and in its original condition with all tags, packaging, and accessories included.
  • Items marked as final sale or clearance are non-returnable.
  • Personalized or custom-made items cannot be returned unless defective.

2. How to Return an Item

To initiate a return, please follow these steps:

  1. Contact Us: Email our customer service team at [Insert Email] with your order number and the reason for the return.
  2. Return Authorization: Once your return is approved, we will provide you with a Return Authorization (RA) number and instructions on how to return the item.
  3. Package Your Return: Carefully package the item(s) and include a copy of the receipt or order confirmation in the return package.
  4. Ship the Item: Send the item(s) back to the address provided in the return instructions. You are responsible for the cost of return shipping unless the item was defective or incorrect.

3. Return Shipping Costs

  • Return shipping costs are the responsibility of the customer unless the return is due to an error on our part (e.g., wrong or defective item).
  • We recommend using a trackable shipping service or purchasing shipping insurance for items valued over  as we cannot guarantee receipt of your returned item.

4. Refunds and Exchanges

  • Refunds: Once your return is received and inspected, we will process your refund to the original method of payment. Refunds may take 5-10 business days to appear on your account, depending on your bank or credit card provider.
  • Exchanges: If you would prefer to exchange an item for a different size or color, please let us know when you contact us. We will help you process the exchange, and any price differences will be settled at the time of exchange.

5. Damaged or Defective Items

If you received a damaged or defective item, please contact us immediately at [Insert Email] with your order number and photos of the damaged or defective product. We will arrange for a full refund or replacement at no additional cost to you.

6. Non-Returnable Items

Certain items are not eligible for return. These include:

  • Gift cards
  • Downloadable software or digital products
  • Personalized or custom-made items
  • Final sale or clearance items

7. Exchanges for Different Products

If you wish to exchange an item for a different product, please contact us to initiate a return and then place a new order for the replacement item.

8. Contact Us

If you have any questions regarding our return policy or need assistance with a return, please contact us:

Modern Life
Email: [Insert Email]
Phone: [Insert Phone Number]